FAQ’s

Q. what standards to the windows comply with?

A. Please refer to our Window Services page for more detailed information, and if you require exact information relating to a product or part, please email us.

Q. what standards to the wardrobes comply with?

A. All glass and mirror products using in our wardrobe doors are safety backed to meet the UK standards EN1036-2 and EN12150-2.

Q. do the wardrobes comply with FSC standards?

A. All wood panels used within the wardrobe doors adhere to the FSC regulatory guidelines.

Q. do you supply and fit to the general public?

A. Portico GB Ltd. is a sub-contractor that solely supplies and installs to the new build sector. We are able to offer a supply only service, however we cannot carry our installations in occupied properties.

Q. what is the guarantee on windows?

A. As Portico GB Ltd. works with a number of leading suppliers of Aluminium and PVCu products, each offers a slightly different guarantee. Please get in touch for specific information regarding the guarantee on a product or part.

Q. what is the guarantee on wardrobes?

A. We offer a five year guarantee on all doors and door rolling hardware and a two year guarantee on interior products, interior fixings, hardware and lighting.

Q. Do you have a privacy policy?

A. Please find our comprehensive privacy policy here.

Q. Are you compliant with GDPR?

A. Yes. For further information please click here.

If you have a question which is not answered above, please email info@porticogb.com with your query.